Status
All systems operational.
Every one of our 28 services and subsystems is up and running normally. We monitor each component from at least three regions and update this page within 60 seconds of any change.
- Services tracked
- 28
- Uptime — last 90 days
- 99.99%
- Open incidents
- 0
- Monitoring regions
- 3
Last checked Mon, 01 Jun 2026 01:21:00 UTC.
Messaging channels
Outbound and inbound message delivery across every channel we operate.
Email sending — promotional
90 days ago100.00% uptimeTodayOperationalEmail sending — transactional
90 days ago100.00% uptimeTodayOperationalEmail receiving (bounces, complaints, FBL)
90 days ago99.99% uptimeTodayOperationalSMS gateway — South Africa
90 days ago99.99% uptimeTodayOperationalSMS gateway — international
90 days ago99.97% uptimeTodayOperationalWhatsApp Business API
90 days ago99.99% uptimeTodayOperationalVoice — outbound
90 days ago99.96% uptimeTodayOperationalVoice — inbound IVR
90 days ago99.98% uptimeTodayOperationalUSSD sessions
90 days ago99.95% uptimeTodayOperationalPush notifications (APNs / FCM)
90 days ago99.99% uptimeTodayOperational
Application surfaces
The console, public APIs and customer-facing endpoints.
Customer console
90 days ago99.99% uptimeTodayOperationalPublic REST API
90 days ago99.99% uptimeTodayOperationalWebhook delivery
90 days ago99.97% uptimeTodayOperationalOAuth & SSO
90 days ago100.00% uptimeTodayOperationalReporting & analytics
90 days ago99.98% uptimeTodayOperationalTemplate builder
90 days ago99.99% uptimeTodayOperationalForms runtime
90 days ago100.00% uptimeTodayOperational
Sub-brand products
The specialist products in the TouchBasePro family.
SigDaddy — email signatures
90 days ago99.99% uptimeTodayOperationalTesticly — email & SMS testing
90 days ago99.98% uptimeTodayOperationalNewslettersSuck — newsletter platform
90 days ago99.99% uptimeTodayOperationalInboxd.agency — managed services portal
90 days ago100.00% uptimeTodayOperational
Infrastructure
The platform plumbing every product depends on.
Primary database — Johannesburg
90 days ago100.00% uptimeTodayOperationalRead replicas — Cape Town
90 days ago99.99% uptimeTodayOperationalObject storage
90 days ago100.00% uptimeTodayOperationalEdge CDN
90 days ago99.99% uptimeTodayOperationalBackground workers
90 days ago99.99% uptimeTodayOperationalMessage queue
90 days ago99.99% uptimeTodayOperationalIdentity provider
90 days ago100.00% uptimeTodayOperational
Past 90 days
No active incidents. Here's what we've resolved recently.
- Resolved
Scheduled maintenance — primary database minor version upgrade
2026-05-04 · 8 min · Resolved
- Resolved
Scheduled maintenance — edge CDN rotation
2026-04-18 · 12 min · Resolved
- Resolved
Investigated elevated webhook retry rates (no customer impact)
2026-03-22 · 35 min · Resolved
Want updates the moment something changes?
Email and SMS alerts are wired through our own platform. Subscription endpoint goes live with the production status backend.
Uptime figures shown are representative. The production status page will publish live metrics from Azure Monitor + synthetic probes from Cape Town, Johannesburg and Frankfurt.